Terms of Service

• Subscriber — the adviser firm or financial advice provider holding a Summit subscription; Users are the individuals the Subscriber authorises within its workspace.
• Materials — documents a User uploads to Summit (statements of position, bank statements, payslips, identity documents, financial statements and similar), including any End-Client Data — personal or financial information about the Subscriber’s own clients contained in them.
• Output — the file assessments, diary notes, client emails, analyses and calculations Summit generates.
• AI Processing Infrastructure — the third-party services Summit runs on: AWS (Sydney region, ap-southeast-2) and the Anthropic Claude model accessed exclusively via AWS Bedrock within that region.

Summit is software the Subscriber operates. Users upload Materials; Summit extracts facts deterministically, applies AI-assisted drafting where labelled, and returns Output for the User’s professional review. Summit Core outputs (break fees, servicing estimates, extraction, template documents) are rule-based; Summit AI outputs are AI-assisted and marked as such.

Output is a draft for professional review. Summit does not provide financial advice and Output is not a financial advice service under the FMC Act. The Subscriber and its Users retain full professional responsibility for all advice, documentation and representations made to end-clients and lenders, and must verify all extracted data and Output before use. Figures labelled indicative (including servicing estimates) are not lender approvals.

No retention of Materials. Summit does not store uploaded Materials or End-Client Data: processing is in-memory for the duration of the request, and there is no document store, archive or backup containing them. Summit must not be used as a document storage arrangement. We retain the limited operational records described in the Privacy Policy, which is incorporated into these Terms.

Summit is offered only to business and professional users lawfully providing financial or mortgage advice services in New Zealand — licensed financial advice providers, their authorised bodies, and advisers engaged by them. It is not offered to consumers; to the extent permitted by law the Consumer Guarantees Act 1993 does not apply.

The Subscriber is responsible for its Users: for keeping credentials confidential, for the accuracy of information supplied at signup, and for disabling access for people who leave the firm. Disabling a User ends their sessions immediately.

• Comply with all applicable law, including the FMC Act, the Privacy Act 2020 and FMA obligations, and maintain all required licences and authorisations.
• Hold all necessary consents or another lawful basis before uploading Materials containing End-Client Data, including informing end-clients (where required) that personal and financial information may be processed overseas by an AI service.
• Review all Output before use — including extracted figures, income and expense data, and draft correspondence — and accept sole responsibility for use of Output without adequate review.
• Not use Summit for any unlawful purpose; not upload material the Subscriber has no right to share; not submit sensitive information (health information, payment-card data) unnecessary to credit writing; not use Summit to build, train or benchmark a competing service; not resell access or Output as a service to third parties.

Current subscription plans, quoted GST-inclusive in NZD:

• Solo Adviser — $200/month, 1 seat included.
• Firm — $400/month, 3 seats included, extra seats $120/month each.

Fees are invoiced or charged monthly in advance. We may change plan pricing on at least 30 days’ written notice, effective from the Subscriber’s next billing period. Seats are counted from the Subscriber’s active (non-disabled) Users. Where online payment is not yet enabled, fees are payable by direct invoice on 14-day terms. Amounts are GST-inclusive; a GST invoice is provided.

Trial access is free, full-featured, and ends by agreement — nothing converts to a paid plan automatically. Either party may terminate the subscription with 30 days’ notice; we may suspend or terminate immediately for material breach (including non-payment after notice, or use that breaches clause 4). Because Materials are never retained, termination requires no data return — account records are handled per the Privacy Policy’s retention schedule.

We own Summit — its software, templates, knowledge bases and branding. The Subscriber owns its Materials, and owns the Output generated from them for use in its own client work. Nothing in these Terms transfers our intellectual property, and nothing transfers the Subscriber’s rights in its clients’ information to us.

We use reasonable endeavours to keep Summit available but do not guarantee uninterrupted service. Summit depends on the AI Processing Infrastructure operated by third parties; we are not responsible for their failures, but will use reasonable efforts to notify the Subscriber of material disruption.

To the maximum extent permitted by law: we exclude all implied warranties; we are not liable for indirect or consequential loss, loss of profit, or loss arising from reliance on unverified Output; and our total aggregate liability in any 12-month period is capped at the fees paid by the Subscriber in that period. Nothing limits liability that cannot be excluded by law.

We may update these Terms on at least 14 days’ notice to active Subscribers; continued use after the effective date is acceptance. These Terms are governed by New Zealand law and the New Zealand courts have exclusive jurisdiction. Questions: hello@stjamesfinancial.co.nz.